Person responsible for data processing

 

Zug, Switzerland

 

 

We take the protection of your personal data very seriously. Below we inform you about the processing of your data and your rights in accordance with the applicable data protection laws (DSG/DSGVO).

 

1. collection and use of personal data

We collect personal data when you:
• place an order,
• contact us by e-mail or contact form, or

 

Data collected may include the following:
• Surname, first name
• postal address
• e-mail address
• telephone number
• Payment information (e.g. bank details, credit card details)

 

This data is only processed to fulfill the respective purpose, e.g. to process orders or to answer inquiries.

 

2. purpose of data processing

We process your data for the following purposes:
• Processing and shipping your orders.
• Processing of payments.
• Communication with you in case of questions or problems.
• Sending newsletters (only with your express consent).
• Improving our website and services.

 

Legal basis for processing:
• Performance of a contract (Art. 6 para. 1 lit. b GDPR).
• Legitimate interest (Art. 6 para. 1 lit. f GDPR).
• Consent (Art. 6 para. 1 lit. a GDPR, e.g. for newsletters).

 

3. disclosure of data to third parties

Your personal data will only be passed on to third parties if:
• this is necessary for contract processing (e.g. shipping service providers such as Post CH or DHL),
• you have expressly consented to this, or
• we are legally obliged to do so.

 

4. cookies and tracking technologies
Our website uses cookies to improve the user experience:
• Essential cookies: These are necessary for the website to function.
• Analysis cookies: These are used to improve our website (only with your consent).
• Marketing cookies: These enable personalized advertising (only with your consent).

 

When you visit our website for the first time, you can set your preferences via the cookie banner. You can deactivate cookies at any time in your browser settings.

 

5. storage period

We only store your data for as long as is necessary to fulfill the stated purposes or as long as we are legally obliged to do so. After this period has expired, the data will be deleted.

 

6. rights of the data subjects

You have the following rights:
• Information: You can request information about your stored data at any time.
• Correction: You can request the correction of incorrect data.
• Erasure: You have the right to have your data erased, provided there are no statutory retention obligations.
• Objection: You can object to the processing of your data.
• Data portability: You can request the transfer of your data to another location.

 

To exercise these rights, please contact us at info@e-scooterparts.ch 

 

7. contact

If you have any questions about this privacy policy or the processing of your data, please contact us:

 

E-Scooterparts.ch
Zug, Switzerland
E-mail: info@e-scooterparts.ch 

 

8. changes to this privacy policy

We reserve the right to amend this privacy policy if necessary. You will always find the current version on this page.